Frequently Asked Questions

Choose the material you need from the engineering plastics range, then select the thickness, colour and sheet or rod size from the options on the product page. The price updates as you choose, so you see the exact cost before adding to basket.

Yes. If the size you need is not listed as an option, send us the dimensions and we will quote for it. Email sales@industrial-polymers.co.uk or call +44 1282 277786 with the material, thickness and finished size, and we will come back with a price and a lead time.

Strip, seal, matting and cable protector products are sold per linear metre, so you order the exact run length you need.

Yes. Our machining and fabrication range covers more than 280 lines. For a machined part, send us a drawing, a sketch or the dimensions and tolerances you need and we will quote. We are happy to work from a marked-up photograph of the existing part if that is all you have.

No. We supply single items to homeowners and one-off parts to engineers as readily as bulk and scheduled orders to contractors and manufacturers.

Yes, and it is a large part of what we do — a single shower seal, one roller, a metre of strip or one machined blank. Tell us what the part does and send a photograph if you are unsure what it is called, and we will identify it.

Call +44 1282 277786, email sales@industrial-polymers.co.uk, or use the contact form. Include the material, thickness, finished size and quantity where you know them — and the application if you do not, because that often changes what we would recommend.

It depends on what the part has to survive. The factors that usually decide it are load and stiffness, operating temperature, whether the part slides against something, chemical or water exposure, UV and outdoor use, and whether it touches food.

Tell us those and we will recommend a grade — including when a cheaper material will do the job perfectly well. Browse the full engineering plastics range to see what we stock.

• Acetal (POM) machines beautifully and holds its dimensions well, so it suits precision parts, gears and bushes.
• Nylon is tougher and more wear-resistant but absorbs moisture, which can move dimensions slightly in wet service.
• HDPE is lower cost, chemically resistant and food safe, but softer and less rigid — ideal for tanks, liners, cutting surfaces and wear strips rather than precision parts.

For heavy abrasion, UHMWPE outperforms all three.

We hold a dedicated food grade plastics range for food contact, cutting and handling applications — HDPE and acetal are the most commonly specified. If you need compliance documentation for a specific grade or colour, ask us before ordering and we will confirm what is available for that material.

Acrylic, PVC and polypropylene all cope well outdoors. Polycarbonate gives far higher impact resistance but should be a UV-stabilised grade for long-term external use. Tell us the exposure and expected service life and we will confirm the right grade.

Yes. Polypropylene and HDPE cover most general chemical duty, PVDF and PTFE handle aggressive media and higher temperatures. Send us the chemical, concentration and temperature and we will check compatibility before you order.

Acetal and Delrin®, nylon, Nylatron® and Oilon®, HDPE, HMWPE and UHMWPE, polypropylene, PTFE, PVC, PVDF, PEEK, PET and PETG, polycarbonate, acrylic and Perspex®, polyurethane, phenolic laminate and Tufnol®, GRP and composite, plus rubber in SBR, neoprene and silicone. Over 2,000 product lines in total — see about us for the full breakdown.

Measure the thickness of your shower glass first, then browse the matching range: 3–4mm, 4–6mm, 6–8mm, 8–10mm or 10–12mm glass. Then match the profile type — wipe and gap seals, magnetic seals, bifold and channel seals, fin seals or brush seals.

Send us a photograph. A clear picture of the seal end-on, next to a ruler or a coin for scale, is usually enough for us to identify it. Email it to sales@industrial-polymers.co.uk with the glass thickness if you know it.

If you would rather check physically, order a 25mm sample and offer it up to your screen before committing to a full length.

Seals are supplied in set lengths shown on each product page, and most can be trimmed down to fit with a sharp knife or a fine-tooth saw. Measure your opening before ordering and choose a length at or above it — you can always take material off, never add it.

Yes. We stock rollers, handles, support bars and seal corner pieces alongside the seal range, so a worn enclosure can usually be repaired rather than replaced.

Yes. Almost every seal in the shower range can be ordered as a 25mm sample for £4.99 with free UK delivery, so you can test the fit against your own glass before buying a full length.

Yes. Sample offcuts are available across the engineering plastics range — 3mm and 5mm sheet pieces and 10mm and 20mm rod sections in acetal, nylon, HDPE, PTFE, PVC, UHMWPE, acrylic, polycarbonate, polypropylene and Tufnol®. Useful for checking colour, finish and machinability before committing to a full sheet.

Delivery is free to mainland UK on all orders, with no minimum spend. There is no shipping charge added at checkout.

Orders placed before 2pm UK time, Monday to Friday, are dispatched the same working day. Orders placed after 2pm, or at weekends and on bank holidays, are dispatched the next working day.

Transit time is typically 2–3 working days (Monday to Friday) after dispatch, so most mainland UK orders arrive within 2–3 working days of being sent. Total delivery time is handling time plus transit time.

Delivery dates are quoted subject to material availability. We make every effort to deliver within that window, but it cannot be guaranteed. Full details are in our shipping policy.

Our standard service covers the United Kingdom only. If you are ordering from outside the UK, contact us for a shipping quote before placing your order.

You have 14 days from the delivery date to return or exchange an item, with returns approved on a case-by-case basis. Contact us first on +44 1282 277786 or sales@industrial-polymers.co.uk to arrange it.

Returned goods must be unused, in the same condition you received them and in the original packaging. Please keep your receipt. See the full refund policy for details.

No. Anything made to your specification is non-refundable — this includes cut-to-size rubber flooring orders and the 1.2m wide rolls, which are custom cut from 2.2m stock. This is exactly why we offer samples: check the material before you order a custom size.

Call us as soon as possible on +44 1282 277786. If we have not yet dispatched or cut your order we will do what we can. A 30% restocking fee applies to agreed cancellations.

Visa, Mastercard, American Express, Discover, Diners Club and Maestro, plus Shop Pay, Apple Pay and Google Pay. All prices are shown in GBP.

Yes. Card transactions are processed over an encrypted connection and submitted directly to our banks. We do not retain your card details after your order is complete. See our payment policy for more.

Yes. Alongside single-item orders we supply scheduled and repeat requirements to trade customers across manufacturing, warehousing, construction, facilities management, food processing, events, education and healthcare. Contact our sales team to discuss how you order.

Yes. Send us the material, sizes, quantities and the delivery pattern you need and we will quote. Products are catalogued by material, form, thickness and application, so repeat ordering of the same specification is straightforward.

Often, yes. If a component keeps wearing out, the material may be wrong for the duty. Tell us what is failing and how quickly, and we will suggest a grade that lasts longer — moving a wear part to UHMWPE or an oil-filled grade is a common fix.